Citibank is the consumer division of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City Bank of New York. Citibank provides credit cards, mortgages, personal loans, commercial loans, and lines of credit.
The bank has 2,649 branches in 19 countries, including 723 branches in the United States and 1,494 branches in Mexico. The U.S. branches are concentrated in six metropolitan areas: New York City, Chicago, Los Angeles, San Francisco, Washington, D.C., and Miami. In 2016, the United States accounted for 70% of revenue and Mexico accounted for 13% of revenue. Aside from the U.S. and Mexico, most of the company’s branches are in Poland, Russia, Pakistan, India and the United Arab Emirates.
Citibank’s private-label credit card division, Citi Retail Services, issues store-issued credit cards for such companies as: Costco, ConocoPhillips, ExxonMobil, The Home Depot, Staples Inc., Shell Oil and until January 2018, Hilton Hotels & Resorts.
As a result of the financial crisis of 2007–2008 and huge losses in the value of its subprime mortgage assets, Citigroup, the parent of Citibank, received a bailout in the form of an investment from the U.S. Treasury. On November 23, 2008, in addition to an initial investment of $25 billion, a further $20 billion was invested in the company along with guarantees for risky assets of $306 billion. By 2010, Citibank had repaid the loans from the Treasury in full, including interest, resulting in a net profit for the U.S. federal government.
In this resource page, you will find answers and tutorials on the following:
- How to Login to Citibank Online Banking
- Citibank Routing Numbers
- Find a Local Citibank Near You
- Citibank Hours and Customer Support
How to Login to Citibank Online Banking
Citibank customers can log into their bank accounts by visiting https://online.citi.com/US/login.do.
Citibank Routing Numbers
Below you will find a list of all routing numbers for Citibank, listed by state.
To find a local Citibank branch in your area, simply perform a zip code search here.
Citibank Hours and Customer Service
If you would like to find the location hours for a Citibank in your area, be sure to visit the reference link above. To contact the Citibank customer service department, simply visit their website and click on the ‘customer service’ option.